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  1. About Us: This section provides an overview of our company’s history, mission, and values. You’ll also find information about our team and the services we offer
  2. FAQ’s:
  1. What is the Dotdigital Connector App? It automatically synchronizes member, transaction, and reservation data (if enabled) between your LS Central and Dotdigital.
  2. Benefits of using the Dotdigital Connector App? Ensures up-to-date member and purchase information in Dotdigital for better marketing and customer experience.
  3. How does member data get synchronized? The app automatically sends new member information and updates to existing records in Dotdigital.
  4. What member data gets synchronized? Typically includes names, contact details, and potentially purchase history (if transaction data is also synced).
  5. What types of transactions are synchronized? Both completed (“posted transactions”) and on-hold (“suspended transactions”) transactions from LS Central to Dotdigital.
  6. How often does member data synchronize? The app typically synchronizes data at regular intervals (e.g., hourly), but the exact frequency might be configurable.
  7. Can I exclude certain transactions from synchronization? In some cases, you might be able to configure the app to exclude specific transaction types.
  8. What is Dotdigital Contact Insight? It acts like a filing cabinet within Dotdigital, storing your synchronized data from LS Central for easy access (members, transactions, reservations).
  9. What are Dotdigital Log Entries? They function like receipts, tracking the success or failure of data transfers between LS Central and Dotdigital.
  10. How can I access Dotdigital Contact Insight and Log Entries? These are typically accessible within the Dotdigital platform itself (specific user permissions might be required).
  11. Can I synchronize reservation data? Yes, but you need to configure this feature (details like reservation date, guest information, reserved items might be synced).

3. Contact Us: If you have specific questions or concerns that are not addressed on our help page, please feel free to contact us. You can reach us by phone, email, or chat, and we’ll be happy to assist you.